Off Road Adventures

Privacy Policy for Off-road Adventures
Effective Date: 31 March 2026

Welcome to Off-road Adventures!

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable South African laws, including the Protection of Personal Information Act, 2013 (“POPIA”), the Electronic Communications and Transactions Act, 2002 (“ECTA”), and other relevant regulations in force as of 31 March 2026.

By using our website (www.offroadadventures.co.za), mobile application, or participating in our events, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following categories of personal information:

1.1 Personal Information

Full name

Email address

Phone number

ID or passport number (if required for bookings or legal compliance)

Emergency contact details

Payment information (processed securely via third-party providers)

1.2 Special Personal Information (where applicable)

Medical or health-related information voluntarily provided for safety during events

1.3 Device and Technical Information

IP address

Browser type and version

Device identifiers

Operating system

1.4 Usage Information

Pages visited

Time spent on our website/app

Interaction with features and services

2. Lawful Basis for Processing (POPIA Compliance)

We process personal information only where legally permitted under POPIA, including:

With your consent

Where necessary to perform a contract (e.g., event bookings)

To comply with legal obligations

To protect your legitimate interests or safety

For our legitimate business interests, provided your rights are not overridden

3. How We Use Your Information

We use your information to:

Facilitate event registration and participation

Communicate important updates regarding events or services

Provide customer support

Send marketing communications (only with your consent)

Improve our website, app, and services

Ensure safety during events

Comply with legal and regulatory requirements

4. Direct Marketing (POPIA & ECTA Compliance)

We will only send marketing communications if you have opted in.

You may opt out at any time by clicking the unsubscribe link or contacting us.

We will not send unsolicited electronic communications without consent.

5. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

Service providers (e.g., payment processors, hosting providers)

Event partners or organizers where necessary

Emergency services in case of incidents

Regulatory authorities where required by law

All third parties are required to handle your data in accordance with applicable data protection laws.

6. Cross-Border Data Transfers

If your information is transferred outside South Africa, we ensure that:

The recipient country has adequate data protection laws; or

Appropriate safeguards (such as contractual agreements) are in place

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil the purpose for which it was collected

Comply with legal, tax, or accounting requirements

After this period, your data will be securely deleted or anonymised.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve user experience

Analyse traffic and usage

Personalise content

You may manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

9. Your Rights Under POPIA

You have the right to:

Access your personal information

Correct or update your information

Request deletion of your data

Object to processing

Withdraw consent at any time

Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, contact us using the details below.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

Loss

Unauthorised access

Misuse

Alteration

While we take reasonable steps to secure your data, no system is completely secure.

11. Data Breach Notification

In the event of a data breach affecting your personal information, we will:

Notify you as soon as reasonably possible

Report the breach to the Information Regulator where required

Take steps to mitigate any potential harm

12. Liability Disclaimer (Events & Activities)

Participation in Off-road Adventures events is at your own risk.

By attending or using our services, you acknowledge that:

Off-road Adventures is not liable for injuries, accidents, or medical emergencies

Off-road Adventures is not responsible for vehicle damage or mechanical failure

You are responsible for ensuring your own safety, vehicle condition, and compliance with applicable laws

Participants may be required to sign additional indemnity or waiver forms.

13. Third-Party Links

Our website or app may contain links to third-party websites.
We are not responsible for their privacy practices or content.

14. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

Changes in legal requirements

Updates to our services

Improvements in our data practices

Updated versions will be published with a revised effective date.

16. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

Email: [email protected]

Want us to deactivate or delete all of your information from our data base then please email us [email protected]

By using our website, mobile application, or participating in our events, you confirm that you have read and agree to this Privacy Policy.

Thank you for trusting Off-road Adventures.